Get Support
Need help?
It’s okay to say that you need help. Maybe you’re facing a crisis or you just need a little guidance with your wellbeing or home learning, either way – make sure you reach out. Here you can find the details of organisations who can give you the support you need and additional resources to help you on your journey.
In an emergency
If you or someone you know is in immediate danger call 999 for police or ambulance.
Crisis Support
Call 0800 1111
This is a free, private and confidential service where you can talk to a counsellor about anything. You can contact Childline by phone call, email or text. This service is open 24 hours a day.
Call 0808 2000 247
If someone at home is hurting you or someone in your family, you can call this national domestic abuse helpline for free. This service is open 24 hours a day.
Call 116 123
This is a crisis support service which you can use if you’re in distress or need immediate support. This service is open 24 hours a day.
Call 0808 800 4444
Talk to an expert housing adviser if you’re in urgent need of housing advice.
You should use this line if:
- you have nowhere to sleep, or might be homeless soon,
- you have somewhere to sleep, but nowhere to call home,
- you are/could be at risk of harm.
This service is available Monday – Friday, 9am – 5pm.
Call 01708 765200
This is a confidential telephone helpline offering emotional support to any individual on any issue.
Text “Shout” to 85258
This is a free text service which can support you if you are experiencing a mental health crisis. This service is available 24 hours a day.
Staying Safe Online
Click the link to report a crime
CEOP is part of the National Crime Agency, and can help you if you are the victim of online crimes such as blackmail, sextortion, stalking or the sharing of nudes.
Click the link to find out more
Remove report is a service which can help you to get images or videos of yourself removed from the internet if they are of a sexual nature. This service is confidential.
Click the link to access the resources
CEOP is part of the National Crime Agency. They have resources with useful information about how to stay safe online and what to do if you are a victim of online crimes.
Click the link to access the resources
Childline provide a range of resources to support you if you are experience online bullying or abuse.
Click the link to access the resources
These guides give advice on how to protect yourself and stay safe online.
Mental Health
Download the app
This app is an excellent source of information, activities and tracking exercises for anyone who is suffering with anxiety.
Download the app
This app teaches relaxation methods and offers tools to reduce stress and worry.
Email hopeagain@cruse.org.uk
or
Call 0808 808 1677
Information and support if you are a young person dealing with the loss of a loved one. This service is open Monday – Friday, 9:30am – 5:00pm.
Visit the website to access support
Kooth offers free, safe and anonymous support from an online wellbeing community.
Call 116 123
This is a crisis support service which you can use if you’re in distress or need immediate support. This service is open 24 hours a day.
Download the app
You can anonymously get advice from experts or other teenagers going through similar experiences in areas such as mental health, self-harming, relationships and friendships.
Click the link to access the resources
Young Minds offers a range of online resources to help you if you have a mental health condition or are experiencing challenging life circumstances.
For Parents and Carers
If you are a parent and carer seeking support, please visit our Support for Parents and Carers page.